How to Spa
Planning Your Visit
Your journey to relaxation begins the moment you start planning. At Spa by JW, we believe every experience should be tailored to your unique needs. Let us help you prepare for a visit that feels effortless and personalized from the very beginning.
Who can help me choose the right treatment?
Our Spa Curator is here to help you plan services to maximize your benefits. You're also welcome to consult with our aestheticians to determine your desired outcomes and customize your treatment accordingly.
What if I have special health considerations or am pregnant?
Your wellbeing is our top priority. Please notify us of any medical conditions such as high blood pressure, allergies, physical limitations, or pregnancy when booking your appointment. Many beneficial treatments can be enjoyed during pregnancy, and our Spa Curator can guide you on what to avoid.
How do I book a spa treatment?
Appointments can be made online, by phone, or in person. We recommend arriving 15-30 minutes early to check in, relax, and enjoy the facilities. Please share any health considerations at the time of booking.
What are the payment options?
We accept all major credit cards and traveler's checks. Spa services can also be charged directly to your JW Marriott Edmonton ICE District guest room.
Can I purchase gift cards?
Absolutely. Gift cards are available for specific services or set dollar amounts and may be used for treatments or boutique purchases.
Featured Brands
We proudly present an exclusive selection of prestigious brands, each meticulously curated to embody sophistication and deliver exceptional results. Beyond the featured names, our collection includes an array of exquisite products designed to elevate your wellness and self-care rituals.
For inquiries about specific products or availability, please call directly—our team is delighted to assist you in finding the perfect indulgence.