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  • Wide Iner View
Spa by JW, JW MARRIOTTĀ® EDMONTON ICE DISTRICT
Reserve a Treatment: 780.784.7984
To enjoy your spa experience to the fullest potential,please familiarize yourself with these Spa Guidelines. At time of reservation please inform the Spa Curator of the Following: Allergies or medical conditions,including pregnancy. If you have a gender preference for your service provider. Your request for a specific service provider. If you are celebrating any special occasions.
Pregnancy Massage may only be performed by a Registered Massage Therapist.
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  • Location
  • 10344 102 Street, Edmonton AB T5J 0K9
  • Opening Hours
Sunday - Tuesday
9am -7pm
Wednesday - Thursday
10am - 8pm
Friday - Saturday
9am - 9pm
SERVICE CHARGE
For your convenience, a 18% service charge will be added to each spa treatment. This includes gratuities distributed to the spa staff who served you during your visit. Additional gratuities may be offered at your discretion.
THERAPEUTIC MASSAGE TREATMENTS
SPA BY JW Edmonton works with skilled, licensed and professional therapists. Registered Massage Therapists (RMTs) are available upon request. Any changes and cancellations for massages must be made by phone at 780.784.7984.
SCHEDULING AN APPOINTMENT
To schedule an appointment, please speak with one of our Spa Curators, who will be pleased to assist you with your selection. Hotel guests can dial At Your Service and request Spa by JW. Guests not staying in the hotel are welcome to book. Please call the Spa directly at 780.784.7984. To ensure availability of your preferred time and treatment selection, we recommend making your appointment in advance. Online bookings are also available by clicking the link below.
SPA ETIQUETTE
In order to ensure all of our guests enjoy a relaxing experience, please respect all guests' right to privacy and serenity. Please refrain from using a mobile device. Spa by JW is a smoke-free environment. Towels, slippers, shower cap and required amenities will be provided for use during your visit. The minimum age of 18 is required for access to the spa areas. Any guest deemed to be intoxicated will be denied access to the spa and facilities.
ARRIVAL TIME
Please arrive at least 30 minutes prior to your scheduled treatment. This will allow time to enjoy the lounge, steam room, pool and whirlpool. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment. Your service will end on time, so the next guest is not delayed. The full value of your treatment will be charged.
EXPRESS TREATMENTS
Guests with scheduled appointments for Express Treatments have access to the Express Treatment Suite area only. Guests utilizing these express services may purchase a spa day pass to access all of the spa amenities for an additional fee. Please speak with a Spa Curator for additional information.
CANCELLATION POLICY
As a courtesy to other guests, we strictly adhere to the cancellation policy. A 100% cancellation fee will be incurred for any treatment cancelledless than 6 hours prior to appointment.
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VIP VALET PARKING
Any spa service 50 minutes or longer is coupled with complimentary VIP valet parking for up to 3 hours. Should you care to extend your spa experience, additional valet parking is available at an additional cost. Please note complimentary valet parking services are not included with express treatments. Our Spa Curator will be happy to help you with coordinating this service with your spa reservation.
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